Frequently Asked Questions
1. What is HushClub?
HushClub is a Gen-Z unisex streetwear brand focused on oversized hoodies and comfortable winter pants designed for everyday wear.
2. Are HushClub products unisex?
Yes. Our collections are designed to be unisex, with relaxed and oversized fits suitable for everyone.
3. What does “oversized fit” mean?
Our oversized styles are designed with a relaxed silhouette for a loose, comfortable look. If you prefer a more fitted appearance, consider choosing a smaller size.
4. How do I choose my size?
Please check our Size Guide on the product page before placing your order. Compare the measurements with a hoodie or pair of pants that fits you comfortably.
5. What products do you sell?
HushClub currently focuses on:
- Oversized Hoodies
- Winter Pants
- Unisex Streetwear Essentials
6. How can I place an order?
Simply select your product, choose your preferred size and color, add it to your cart, and complete the checkout process.
7. What payment methods do you accept?
We accept the payment methods available at checkout, including supported cards, UPI and other available payment options.
8. How long will my order take to arrive?
Delivery time depends on your location and the shipping method selected at checkout. Your estimated delivery date will be shown during checkout.
9. How can I track my order?
Once your order has been shipped, you will receive tracking information through your registered email or phone number.
10. Can I cancel my order?
Orders can be cancelled only if they have not yet been processed or shipped. Contact our customer support as soon as possible with your order number.
11. Can I return or exchange an item?
Yes, eligible products can be returned or exchanged according to our Return & Exchange Policy. Items should meet the required condition and timeframe mentioned in the policy.
12. What if I receive a damaged or incorrect product?
Please contact us as soon as possible with your order number and clear photos/videos of the product and packaging. Our support team will help resolve the issue.
13. Can I exchange my size?
If your order is eligible for exchange and the requested size is available, you can request a size exchange according to our exchange policy.
14. How should I care for my hoodie?
For the best results, follow the washing instructions provided on the product label. Generally, gentle washing and avoiding harsh heat can help maintain the fabric and shape.
15. Do you offer discounts?
Any active offers or promotional discounts will be displayed on our website. Follow HushClub on social media to stay updated about new drops and offers.